| Payment & Billing:
We Accept VISA, Mastercard, Amex & Discover Cards & PayPal as payment for purchases.
A PayPal Account is NOT Required to make a purchase at www.GothicAlchemist.com .
Our Credit Card Payment Processor is: PayPal Merchant Services, Inc. Your Payment Charge for Your GothicAlchemist.com Order will appear on
Your Credit Card Statement or PayPal Account History as:
***SEW BIZ USA &/or GothicAlchemist.com *** Shipping & Order Processing:
All items listed on www.GothicAlchemist.com are IN STOCK & Ready To Ship.
Orders ship within 1-2 business days of purchase with cleared payment received.
Orders paid paid echeck require additional bank processing time, usually 3-5 business.
- When echeck clears funding, order will ship on the next business day.
We email a Shipping Notice with Full Order Details & a Package Tracking Link to buyers, after order ships. 
US Postal Shipping Services:
T-Shirts, Backpacks & Totebags ship by
US PRIORITY MAIL - delivery can be expected in 2-3 (up to 5) business days to Most US Cities after order ships.
Jewelry items ship by
US FIRST CLASS MAIL - delivery can be expected in 2-5 (up to 7) business days to Most US Cities after order ships.
- Please contact us by email if you interested in upgrading jewelry orders to faster Priority Mail
Combined Orders: Jewelry items shipping with Garments are Upgraded at No Charge to US Priority Mail. USPS Mail Services are usually very dependable in delivering in timeframe listed ...
However, delivery by a specific date can NOT be guaranteed for USPS Priority or First Class Mail.
Optional Delivery Insurance Available: $1.50 per Order
- Buyers Who Purchase Optional Delivery Insurance Will Receive 100% Refund in The Event of Loss or Damage.
We Do NOT Ship USPS EXPRESS Overnite or UPS Overnite or 2nd Day Air Services.
Overnite & Air Services Are Extremely Expensive & Highly Unpredictable for Residential Address Delivery. We Ship Within The US & to APO's & US Commonwealths (US ZIP CODES ONLY)
- Regretfully, WE DO NOT SHIP INTERNATIONALLY At This Time.
For larger orders (more than 6 items), feel free to request a shipping estimate for your zipcode.
- UPS & USPS Services are compared for best customer savings.
Exchange Policy:
If after receiving, you find a different size was needed, we'll be happy to exchange a your item to get you a better fit. :o)
Returns For Size Exchanges Accepted Within 7 Days of Delivery.
Returning items must be in Original Condition (unwashed & unworn, preferably with hangtags intact).
Return Shipping of item back to us for an exchange, is the buyer's responsibilty & will not be re-imbursed.
We ship exchange items to buyer via US First Class Mail (2-5 or up to 7 days) & at our expense.
Need To Exchange An Item For A Different Size?
Use Our EXCHANGE ENVELOPE RETURN SERVICE :
For Just $3.95, To Cover The Cost of Return Shipping Your Item Back To Us,
We'll Provide You With A SELF-ADDRESSED POSTAGE PAID Envelope
& The FASTEST & Easiest Exchange Service Available. Our Exchange Envelope Return Service can be found at Item# EXENV .
- Email us with Your NEW CHOICE of SIZE & include Your Original Order Confirmation Number.
- We'll ship Your NEW Exchange Size Item out to you ASAP via US FIRST CLASS Mail.
- When your new size item arrives, just tuck the Original Item You're Returning to Us
into the Postage-Paid Envelope we've provided & drop it in Any US Mail Box ... including Your Home's Own Mail Box.
(Yep! That's It... No Need For You To Hassle with Postage, Stamps or a Trip to The Post Office.) If you prefer to arrange Return Shipping of item back to us yourself, email us for our shipping address & return mail instructions. Returns Policy:
We Offer A 100% Satisfaction Guaranteed on All Our Products at www.GothicAlchemist.com
or Buyer May Return Item(s) in Original Condition within 7 Business Days for a Refund.
Buyer is Refunded for Original Item Purchase Price Minus Our Original Shipping Costs (ie, $4.95 or $5.50 as listed on order confirmation).
- Original Shipping Charge is Actual Costs Paid to the US Postal Service for mail services rendered & are therefore NOT refundable.
Return mail charges are buyer's responsibility & are not re-imbursed.
Refunds are issued back to original form of payment (ie, paypal account or credit/debit card used for purchase) once returning item is delivered back to us at SEW BIZ USA/GothicAlchemist.com.
We do NOT offer a Return Envelope Service for Returning Items Requested for Refunds.
To Return an item for a Refund, please email us for our shipping address & return mail instructions.  | 
